Terms & Conditions

For Seller:

1.     Anti-Discrimination and Hate Speech Policy

At Ebazaar, we are committed to fostering an inclusive and respectful online environment for all our users. Our Anti-Discrimination and Hate Speech Policy reflects our dedication to promoting diversity, equality, and the well-being of our community members. We expect all users to adhere to these principles while interacting with our platform.

  • Non-Discrimination

 Ebazaar does not tolerate discrimination based on race, ethnicity, color, religion, gender, sexual orientation, disability, or any other characteristic protected by law. Discriminatory actions, including but not limited to, targeting individuals or groups with derogatory remarks or harmful behavior, will not be tolerated.

  •  Hate Speech

Hate speech, which includes any speech, text, images, or actions that promote violence, hostility, or prejudice against individuals or groups based on their race, ethnicity, religion, gender, sexual orientation, or other protected attributes, is strictly prohibited on our platform.

  • Harassment

Harassment, whether in public interactions, private messages, or reviews, is against our policy. We define harassment as any unwanted behavior, messages, or actions that create an intimidating, hostile, or offensive environment for our users.

  • Reporting Mechanism

 If a user encounters any content or behavior that violates our Anti-Discrimination and Hate Speech Policy, we encourage them to report it immediately using the designated reporting mechanisms on our platform. Our team will review each report carefully and take appropriate actions to our policies.

  •  Consequences of Violation

 Users who are found to violate our Anti-Discrimination and Hate Speech Policy may face a range of consequences, including content removal, temporary suspension, or permanent removal from the platform, depending on the severity and frequency of the violation.

  • Educational Approach

 We believe in education as a tool for change. In some cases, we may opt for an educational approach, providing resources and information to users who may have inadvertently engaged in behavior that violates our policy, to promote understanding and positive interactions.

  • Community Cooperation

We encourage our community members to contribute to a positive and respectful environment. Users are welcome to support others, report violations, and engage in constructive discussions that promote understanding and acceptance.

                   At Ebazaar, we value the diversity of our users and are dedicated to creating a safe space where everyone can participate without fear of discrimination or hate speech. By adhering to this Anti-Discrimination and Hate Speech Policy, we can collectively contribute to an inclusive online marketplace where every individual is treated with respect and dignity.

 This policy is subject to change, and any updates will be communicated to our users through our platform. Your cooperation and commitment to our policy are greatly appreciated.


 Promotions and Cash Prices ( Lucky Draw ) 

This exclusive offer is provided by E-bazaar for its valued customers, available until June 30, 2024.

Customers who spend 20,000 will receive a return of 25,000, limited to the first five customers on a first-come, first-served basis.

If a customer spends 40,000 at an E-bazaar online, they will receive a return of 50,000. This offer applies to the first three customers.

Just to make it clear, E-bazaar Online is the one running this promotion. Apple or App Store isn't responsible for any issues related to contests or sweepstakes associated with it.

2.     Privacy Policy       Effective Date: 2024-01-01


 Click Here to see the privacy policy

3.     Purchase Protection Programme for Sellers

Purchase Protection programme for sellers applies to cases where the item does not arrive, and disputes about listing accuracy. In general, it will not apply to cases concerning damaged items, however, Ebazaar may cover a seller’s first case related to a damaged item in each calendar year.

              i.        For cases where the item does not arrive, Ebazaar Purchase Protection protects sellers for orders that are dispatched but ultimately not received at their final destination. Sellers who meet the eligibility criteria outlined here may not be held financially responsible for such non-delivery cases that result in a buyer refund.

             ii.        For disputes about listing accuracy, Ebazaar Purchase Protection protects sellers for orders that match the listing description and photos, where a buyer claims it does not. Ebazaar does not cover orders that differ from the listing description, so we strongly recommend using accurate photos and descriptions when listing an item.

             iii.        For situations involving damaged items, the Ebazaar Purchase Protection program assists the seller. Sellers are accountable for addressing cases where buyers indicate that an item has been received in a damaged condition. Consequently, we strongly advise thorough packaging of all items and considering the acquisition of delivery insurance.


Furthermore, sellers are responsible for adhering to their own warranty or return obligations as mandated by relevant local laws.

 

4.     Delivery Policy for Sellers:

                Ensuring smooth and reliable delivery of products is crucial to providing a positive customer experience on Ebazaar.

                Our delivery policy for sellers is designed to maintain consistency and transparency in the delivery process. By adhering to this policy, sellers can uphold customer trust and satisfaction while promoting a seamless online marketplace.

              i.         Dispatch and Processing Times

                Sellers are required to specify accurate processing times for orders in their listings. This includes the time it takes to prepare an item for shipping and hand it over to the delivery carrier. Providing clear and realistic processing times helps manage customer expectations and avoids delays.

             ii.         Accurate "Dispatched From" Address

                Sellers must provide an accurate "dispatched from" address in their profile. This address is used to calculate shipping costs and estimated delivery times. Maintaining up-to-date address information ensures that customers receive accurate shipping estimates and helps prevent any confusion regarding the origin of the shipment.

            iii.         Shipping Methods and Costs

                Sellers should clearly outline the available shipping methods and associated costs for buyers to choose from. These costs should reflect accurate shipping expenses, including packaging materials and carrier fees. Offering multiple shipping options allows buyers to select the option that best suits their needs.

            iv.         Tracking Information

                Whenever possible, sellers are encouraged to provide tracking information for orders. This not only helps sellers keep track of shipments but also offers buyers the ability to monitor the progress of their orders in real-time. It contributes to a sense of security and reliability for both parties.

             v.         Delivery Responsibility

                While using third-party delivery or fulfillment services is permitted, sellers are ultimately responsible for ensuring that buyers receive their orders in a timely and satisfactory manner. Sellers should maintain communication with delivery services to address any potential issues that may arise during transit.

            vi.         International Shipping

                For sellers offering international shipping, it's crucial to provide accurate customs information and adhere to international shipping regulations. This helps prevent delays or issues at customs checkpoints.

           vii.         Return and Refund Policies

                Sellers should communicate their return and refund policies to buyers in their listings. Addressing potential scenarios involving delayed or lost deliveries in the refund policy provides transparency and clarity to buyers.

             

By abiding by these guidelines, sellers contribute to a positive buying experience on Ebazaar, foster trust among customers, and build a strong reputation as reliable and responsible sellers. Our commitment to efficient and transparent delivery practices helps create a thriving online marketplace that benefits both buyers and sellers alike.


5.      Fee  &  Payment  Gateway Method for Sellers

                                Option 1: eBazaar Managed Payment Gateway

                                Membership Charges and Commission: If you opt for EBazaar to manage your payment gateway, the following charges will apply:

·         Membership Fee: [Amount] per [Time Period].

·         Product Commission: 2.5% of the sale price for each product sold.

                Benefits:

Ø  Hassle-free payment processing and management.

Ø  Reduced administrative workload.

Ø  Access to eBazaar's customer base and promotional opportunities.

Ø  Streamlined dispute resolution and customer support.

                                Option 2: Self-Managed Payment Gateway ( Stripe Only )

·         Membership Charges: If you choose to manage your payment gateway independently, you'll only be charged the membership fee of [Amount] per [Time Period].

                Responsibilities:

Ø  Set up and manage your payment gateway.

Ø  Handle customer disputes and support inquiries.

Ø  Maintain compliance with industry standards and regulations.

                                Choosing the Right Option:

                            Consider your business's size, resources, and capabilities when deciding between the two options. EBazaar's managed payment gateway offers convenience and access to potential customers, while self-management gives you more control over the process.

                                               

                            For more information or assistance in making the best choice for your business, please contact our support team at info@e-bazaaronline.com

Yes! Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Ebazaar.